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Fire and EMS Response Time

Create a Safe Place to Live

Status Indicators: On Target |  Monitoring Progress | Reviewing for Improvement | Neutral- Actual Figure | Project Not Scheduled to Begin Yet

Within 08:30 Minutes
FY Q2-24

Please note that Q1, Q2, Q3, and Q4 refer to the first, second, third, and fourth quarters of the fiscal year. The City’s fiscal year runs from October 1st – September 30th and is denoted by FY. CY denotes calendar year.

Time elapsed between the receipt of a Fire or EMS call by the telecommunications operator to the arrival of the first Missouri City Fire Unit on scene.

Emergency Fire Calls: NFIRS coded Incident Type 100 Series and 300 Series, which includes all fires and medical first response incidents responded to in the Missouri City Fire & Rescue response jurisdiction.

Results are reported as the percentage of Emergency Incidents responded to within the target time of 08:30 (mm:ss).

80% of all responses to Emergency Incidents within 08:30 (mm:ss). This target includes a 01:30 dispatch call processing time, 02:00 turnout time, and a 05:00 response time.

A rapid response to emergency calls helps save lives, prevent unnecessary property loss, and ensures public safety. 

Zoll is the record management system utilized by the Missouri City Fire Department to capture all Fire and EMS response data.


Missouri City, TX
1522 Texas Pkwy
Missouri City, TX 77489


City Manager's Office